Our services

An integrated ecosystem to protect your business

From stopping fraud in real time with our patent-pending technology to governance and penetration testing, Raqib covers your security end to end.

Fraud prevention

We detect and stop financial and operational fraud attempts in real time through AI and machine-learning powered analytics, protecting your business and customers from losses before they happen.

  • Device intelligence and behavioral signals
  • Account takeover and synthetic identity protection
  • Real-time approve, challenge or block decisions

Mule-chain detection

We trace how stolen funds are split and moved across chains of mule accounts, linking every hop back to the original fraud so you can stop the whole chain before the money leaves.

  • Fraud-ring and mule-network detection
  • Multi-hop tracing of funds across accounts
  • Detection of rapid split-and-forward patterns
  • Identification of recruited and complicit mule accounts
  • A network view of the full chain for investigators

Transaction monitoring

We monitor transactions in real time and group high-risk merchants and users into segments, each with an action profile that defines how their activity is handled, from closer monitoring and extra verification to limits and blocks.

  • Dynamic segments of high-risk merchants and users
  • An action profile attached to each segment
  • Automatic actions: step-up verification, limits, holds or blocks
  • Explainable alerts and full case history

Case management system

A case management system that turns every alert into a structured investigation, with the full graph, timeline and evidence in one place, so your analysts resolve cases faster and every action is audit-ready.

  • Queues, assignment and SLA tracking
  • Evidence, notes and full investigation history
  • Regulatory reporting exports

Alerting

Real-time alerts the moment risk is detected, prioritized by severity and routed to the right team through the channels they already use, with the reasons behind every alert.

  • Severity-based prioritization and routing
  • Email, SMS, webhook and dashboard notifications
  • Escalation rules and on-call schedules
  • Noise reduction to cut false positives

Incident response

An integrated incident response solution that protects your servers and contains threats the moment they are detected, ensuring business continuity with minimal disruption.

  • Continuous monitoring and protection of your servers
  • Rapid containment of threats on affected servers
  • Root-cause analysis to prevent recurrence

Governance, risk & compliance

A complete Governance, Risk & Compliance (GRC) solution aligned with SAMA's latest regulations and international standards, ready to secure your digital environment and strengthen the trust of your customers and partners.

  • Gap assessments against regulatory frameworks
  • Policies, procedures and risk registers
  • Audit preparation and continuous compliance

Penetration testing & vulnerability assessment

Simulating real attacks to uncover vulnerabilities in your systems before attackers do, with a practical report to remediate them.

  • Web, mobile, API and network testing
  • Prioritized findings with remediation guidance
  • Retesting to verify fixes

24/7 technical support

A support team available around the clock to monitor your systems, answer your questions and resolve any emergency the moment it happens.

  • Continuous monitoring of your environment
  • Defined response times for every severity
  • A dedicated point of contact

Not sure where to start?

Tell us about your environment and we will recommend the right mix of services.